A Call To Inaction Crowd Sourcing The Gardner Heist Eve Surveillance Video There had been “an exhaustive re-examination.” Investigators “had tried really hard” but as Massachusetts  U. S. Attorney Ortiz told the Boston Globe:  “ We have this big question mark as to who this individual is.   The hope is that someone will recognize the unauthorized visitor . . . and provide some fruitful leads that will help us figure out where the paintings are, lead to some information, to some people we haven’t thought of before.” The FBI seemed to be on board with their fellow federal crime fighting agency.  Part of the statement announcing the release of the video also read: “This latest request for the public’s assistance illustrates the FBI’s continued commitment to the Gardner investigation, it stated, quoting Vincent Lisi, Special Agent in Charge of the FBI in Boston, whose retirement from the Bureau with a month's notice had just been announced a week  earlier .